Who we are

Last updated: 09.07.2020 

This is the privacy and cookie policy of Fluid Metal 3D AS (Fluid Metal 3D, FM3D, us, we, our), headquartered in Skien, Norway. This page informs you of our policies regarding collection, use and disclosure of personal information and data we receive from visitors of the web page etc. By using the Site (www.fluidmetal3d.com and associated pages), you agree to the collection and use of information in accordance with this policy and the consent under the Personal Data Act (consent in accordance with GDPR). 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include but is not limited to your name (“Personal Information”, “Personal Data”, “Data”). 

This privacy policy is Applied for the provided information you give by visiting our page, and serves as a description of; how and why we manage your personal information, what information we gather, to whom we share gathered information, our security and storage of your personal data, your rights regarding collection of personal information and the legality of the management of your data. This Privacy Policy also serves the purpose of describing our use of cookies provided by your visit and use of fluidmetal3d.com (the Site).  

Information Collection and Use 

FM3D may ask you to provide certain personal information when you:  

• Sign up to our launch alert or other commercial communication  
• Submit a request in our contact form 

Fluid Metal 3D may use collected personal information for: 

• Product/service development and/or improvement 
• Providing your requested service or inquiry 
• Contacting you by your request 
• Engagement of (direct) marketing activities 
• Engagement of personal communications and advertisement; and 
• Improving and analysing use and performance of web site 

Log Data 

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). 

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. 

Cookies

A cookie is a small text file that is downloaded and stored on the computer when the user opens a web page. For example, the cookie is used to store login details, remember a shopping cart in the online store or record where the user moves around the website. 

Fluid Metal 3D, like many other businesses, use cookies on our Site. You can change the settings on your browser to not accept the use of cookies by default. Please note that by not accepting our use of cookies, all or parts of our Site may become unavailable to you. By accepting our use of cookies, you give us the possibility to further develop and improve our website. This will be used to increase the user experience on our page and provide visitors with more relevant content. This is done by using the collected data to analyse visitor behaviour on the Site with different marketing tools.   

Different types of cookies / cookies  

• session-dependent cookie 
• fixed cookie 
• first or third-party cookies 

Session Cookie 

Session-dependent cookies are deleted after the session ends, that is, when you close your browser. These cookies are used, among other things, to register a user on the website and to get an overview of what the user does on the page. 

Fixed or Permanent cookie 

The fixed cookie is not deleted after the end of the session. Fixed cookies can often contain information about authentication, language settings and menu selections. This makes future site visits faster and more customized for the user.  

Third-party cookie 

Third-party cookie (cookie) is a cookie (fixed or session-dependent) set by someone other than the owner of the website that the user visits. Examples of this are advertisements and advertising banners on online newspapers. 

Below are the listed cookie tools and third-party services used by Fluid Metal 3D: 

• Google analytics – is a target tool that tracks and reports anonymous traffic to our website.  
• Google tag manager – Allows easy implementation of marketing tags that provides traffic information from our website such as sources, duration, ‘scroll’, handles or conversions. Subsequently, the data is sent to other third-party services. 
• Google Optimize – Provides Fluid Metal 3D with the opportunity of easy split testing of web-site content varieties. Analytical cookies are used to target specific variants of content, and experiment cookies are used to get statistics over how the user interacts with the testing content.   
• Facebook Custom Audience – Advertising service used to import collected email addresses for further targeting of ads on Facebook. By using custom audiences, Fluid Metal 3D can better interact with relevant users across multiple channels and create “look alike” audiences for testing. 
• Facebook Pixel – An analysis tool consisting of a code is implemented on our website. The pixel is used for tracking visitors to the website. This information is used to re-target visitors with Facebook ads and analysing website behaviour on re-visits. 
• Google Ads Conversion – Enables FM3D to determine how many users are interacting with our ads, which ads and ad groups are performing well, and whether the audience is completing the actions defined as conversions. 
• Google Ads User Lists – A remarketing tool used to construct standard audiences.  
• Google Dynamic Remarketing – A remarketing tool that serves the purpose of showing visitors products or services they have previously showed interest for on the Site.  
• LinkedIn Ads and LinkedIn marketing solutions– Serves the purpose of remarketing and conversion tracking by pre-defined actions performed by Site visitors.  
• Twitter Advertising – Displays ads to the users of Twitter and gives the opportunity of remarketing based on user interests and devices.  
• Twitter Conversion Tracking – A tool used for tracking conversions triggered by a twitter ad leading to our Site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data retention, modification and deletion 

We will only store and process the data for the purpose you have provided it to us. You may change any data you have provided to us. You can request a data removal to remove all personal user data. Please note that the data may still be part of our encrypted backup database. 

Your rights 

By GDPR (Article 15-21), You have the legal right to: 

• Access your personal data by request 
• Request correction and deletion of your personal information 
• Restrict our processing of your personal data by request 
• Submit a request for data portability 
• Object to the processing of your personal data, especially where Fluid Metal 3D processes your personal data for marketing related profiling 
• Withdraw your consent for the processing of your personal data at any time; and 
• Lodge a complaint with the competent supervisory authority 

If you are going to exercise your rights under this privacy policy or GDPR-legal provisions or have any privacy concerns on the website, please contact us by filling out the contact form on our contact page. We will respond to your request as soon as we reasonably can and not less than 30 days from the request. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

The security of your personal information is important to us, but keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we do our best to use commercially acceptable means of protecting your personal information, it is impossible to guarantee absolute security of your personal information. If you have reason to believe that your personal information is being misused or not reasonably protected, please contact us through the form in the contact page. 

Changes to This Privacy Policy

This Privacy Policy is effective as of 09.07.2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 

If we make any material changes to this Privacy Policy, we will not notify you through the email address you have provided us, but a notification will be added to our website by placing a prominent notice. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us by filling out the contact form.